INFORMATION ABOUT US

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    What is Maxolut?

    Maxolut is your one-stop online shop for a wide variety of high-quality products. We offer everything from the latest gadgets to stylish apparel, home essentials, and unique gifts, all curated to meet your needs and preferences

    How can I place an order?

    Placing an order is easy! Simply browse our website, add your desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order.

    What payment methods do you accept?

    We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can select your preferred payment method at checkout.

    How long will it take to receive my order?

    Shipping times vary depending on your location and the shipping method selected. Most orders are processed and shipped within 1-3 business days. You will receive an email with tracking information once your order has shipped.

    Can I track my order?

    Yes, you can track your order. Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

    What is your return policy?

    We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange, provided the item is in its original condition. Please visit our Return Policy page for detailed instructions

    How do I return an item?

    To return an item, please contact our customer service team to initiate the return process. They will provide you with a return authorization and instructions on how to send the item back to us.

    Do you offer international shipping?

    Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on the destination. Please refer to our Shipping Policy page for more information on international orders.

    How can I contact customer service?

    Our customer service team is here to help! You can reach us via email at [customer service email] or by phone at [customer service phone number]. We strive to respond to all inquiries within 24 hours.

    Do you offer gift cards?

    Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are delivered electronically. They make the perfect gift for friends and family!

    How can I stay updated on new products and promotions?

    Stay in the loop by signing up for our newsletter. You’ll receive updates on new arrivals, exclusive promotions, and special offers. You can also follow us on social media for the latest news and updates.

    Can I modify or cancel my order after it has been placed?

    If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we cannot make changes.

    OUR STORES

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    STORES

    US Address: 651 North Broad Street, Suite 201, Middletown, Delaware, 19709.

    UAE Address: P2-ELOB, Office. E2-111F-48, Hamriyah, Free Zone, P.O. Box 52277, Sharjah